Evaluation

Evaluation of Accreditation Process by Accredited Providers (99-08-I)

The OSMA continuously evaluates and seeks to improve its accreditation process. As such, the OSMA encourages all providers to complete and return an evaluation, immediately following an accreditation site survey, to provide feedback about activities related to their accreditation process. Providers are assured that their comments will in no way affect the decision of their accreditation status and that completed evaluations are kept confidential until the accreditation decision is made by the Focused Task Force on Accreditation. Following the task force=s decision, the evaluation results are shared with members of the survey team.

The information obtained from the evaluations is used to improve upon the processes and services provided to CME providers in Ohio, particularly in the area of site surveyor training.
Providers are asked to provide feedback in the following area(s):

• Notification process
• Application process
• Scheduling and conduct of the on-site survey team
• Survey team members (experience, professionalism, fairness, etc.)
• General comments/feedback about the overall accreditation process

In addition to the evaluation that is obtained immediately following the survey, the OSMA conducts feedback at the end of the year from all accredited providers who participated in an on-site survey sometime during the year. The purpose of the year-end survey is to provide an opportunity for the accredited provider to remain anonymous in making any additional comments about the OSMA=s process of accreditation.

(CRR Criteria 3.10.)

Evaluation of Accreditation Process by OSMA (99-08-J)

In addition to the evaluation information obtained from accredited providers, the OSMA Focused Task Force on Accreditation and staff perform ongoing evaluations of the OSMA's process and procedures for the accreditation of providers of CME. A variety of methods will be utilized for this internal evaluation including:

• Semiannual retreat of the focused task force for the specific purpose of reviewing previous activities for quality assurance and establishing goals and objectives for improvements in the process;
• Periodic surveys by staff to gather information from members of the focused task force;
• Periodic review of OSMA file documentation by a member of the focused task force;
• Chair and staff review of surveys and letter from accredited providers which contain questions, concerns and/or suggestions for improvement in the accreditation process; and
• Informal surveys conducted by staff to gather information from other state medical associations about their policies and procedures for accreditation of CME providers.

(CRR Criteria 3.10.)

Evaluations Submitted by Accredited Providers (00-12-F)

Site surveyors will receive evaluation forms completed by the accreditation provider/
applicant, only after the Focused Task Force on Accreditation has taken action on the provider's application for accreditation.

(Reference ACCME 94-A-01)