Humana and Availity.com

The most efficient tool Humana is offering to solve provider concerns over the number of phone calls they have to make is the introduction of one of the first multi-payer supported online resources called Availity. Humana encourages providers to use www.availity.com to access Humana's core approved providers tools. Providers have immediate access through

for:

• Benefits and eligibility
• Humana's medical policy
• Claims status
• Free claim submission
• On-line authorizations and referral
• Provider fee schedules
• Provider account self-service administration
• Carrier communication to inform providers of enhancements or system issues
• Complete provider support for availity.com, featuring video downloads and toll-free phone support
• Retrieval of benefits and eligibility using a member card swipe feature

To learn more about the member card reader, contact Jack Bernard at jbernard@humana.com.

To access Availity click here.